Austin–Bergstrom International Airport

The JW Group (JWG) led and managed a team of consultants for the development of an Information Technology Master Plan (ITMP) for the City of Austin – Department of Aviation (DoA) for the Austin-Bergstrom International Airport (AUS).  The plan developed both the business and technical requirements for several systems, applications, and business processes identified by the DoA.  The ITMP focused on the short term, medium term, and long-term requirements of the DoA while analyzing IT initiatives that considered the latest industry technology trends.

The plan developed recommended projects for a five year and beyond planning horizon.  The recommended projects included rough order of magnitude costs, anticipated durations, and project dependencies.  All recommended projects were then reviewed in a holistic approach to develop a prioritized list of projects and an overall implementation schedule that aligned with the DoA Capital Improvement Plan budgeting process. 

In addition, The JWG evaluated the feasibility of a Shared Use Implementation at the AUS. The goal was to provide the DoA with alternate technical approaches to supporting multiple airlines at shared positions (gates and ticket counters) as well as a recommended implementation strategy that would streamline the implementation process. Initially, the more robust and fully integrated (long term) shared use implementation was determined to be not feasible to be completed within the defined time constraints.  However, an approach was developed to implement the shared use system in phases, with the initial phase providing the support for the short-term needs of the airport.  This phase was fast tracked and provided the base shared use implementation that would lay the groundwork for future phases.