Airport Credentialing Offices (COs) perform numerous operations and face a variety of challenges. Factors such as credentialing applicant demand, staffing, airport size, Authorized Signatory knowledge, existing procedures, level of technology adaptation, and continuous Federal mandates can have an impact on operational efficiency and staff utilization. Due to these evolving challenges, Safe Skies’ Program for Applied Research in Airport Security (PARAS) commissioned a research program in late 2020 for the development of an Airport Credentialing Toolkit to be used by the industry to include strategies, best practices, and recommendations to assist COs in becoming more operationally efficient. This research program is managed by Safe Skies and funded by the FAA.
Read MoreKennett Square, Pennsylvania, December 10, 2020—The JW Group, Inc., an airport technology, planning, and management consulting firm, announced today it was selected by the National Safe Skies Alliance – Program for Applied Research in Airport Security (PARAS) to support the development of an Airport Credentialing Efficiency Toolkit for the U.S. aviation industry. Under the research project, The JW Group team will research the major challenges airport security badging offices face throughout the credentialing process and will develop resources and strategic recommendations to enhance efficiencies and assist airports to overcome these challenges. Anticipated research topics include staffing limitations and job duty assignments, Authorized Signatory responsibilities, appointments and scheduling, document verification, relevant metrics and reporting, applicant assistance, effectively implementing new processes, and leveraging available technology as applicable. The Toolkit to be developed will include guidance and resource material in these topic areas, as well as several others, and will benefit airports of all sizes.
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